Teams & billing

Invite members, set roles, choose a plan and read your invoices.

Guides

Invite team members and manage who has accessInvite people by email with a role and optional teams, follow an invitation until it is accepted, and change a member's role, ban them or remove them.Choose and create roles for your teamUnderstand the five built-in roles, what each can and cannot do, and create or clone a custom role with exactly the permissions a job needs.Limit members to certain servers and sites with teamsCreate teams, add members, share servers or single sites with a team, and understand exactly which servers and sites each member can see.Create, rename and switch organizationsAdd a new organization, switch between your organizations, change the name and the handle that appears in every address, and set the rules that apply to the whole organization.Compare plans and know your limitsSee what Hobby, Pro and Business include, what each limit counts, what happens when you reach one, and where to check how close you are.Change your plan, update payment details and find invoicesUpgrade or downgrade, switch between monthly and yearly billing, update the card Stripe holds, read the billing history and understand why a downgrade can be refused.Read the usage pageSee what your organisation uses against its plan, how many deployments ran and failed each day, where backup space goes, and export the figures as a CSV file.Cancel a subscription, export your configuration and delete an organisationStop paying without losing what you have paid for, keep a copy of your configuration before you leave, and remove an organisation for good once its servers are gone.

Frequently asked

What do the Hobby, Pro and Business plans include?

Hobby is free: 1 organisation, 1 server, 3 sites, 3 members and 100 deployments a month. Pro allows 3 organisations, 10 servers and 10 members, and adds the API, webhooks, backups and monitoring. Business has unlimited servers and adds teams and AI explanations, with a web terminal planned. See Compare plans and know your limits.

Who can see the Billing page?

Only the owner, who holds the billing:manage permission. Everyone else can use the Usage page, which shows the same meters against the plan. The plan belongs to the owner's account, so changing it affects every organisation they own. See Change your plan, update payment details and find invoices.

Why was my downgrade refused?

You use more servers, sites, members or organisations than the smaller plan allows. The message names each one and how many you use against the limit. Reduce those and try again. See Change your plan, update payment details and find invoices.

Which roles are there?

Five built-in roles: Owner, Admin, Manager, Developer and Viewer. They work on every plan. Creating custom roles needs a plan with teams and roles, which Business includes. See Choose and create roles for your team.

Can I limit a member to certain servers and sites?

Yes, with teams on the Business plan. A role says what a member may do and a team says where. Share servers or single sites with a team, and its members see only those. See Limit members to certain servers and sites with teams.

Why can my colleague not accept the invitation?

The invitation belongs to the exact email address you typed, and the link expires after seven days. If they signed up with another address, revoke it and invite the right one. See Invite team members and manage who has access.

What happens when I cancel my subscription?

Cancelling takes effect at the end of the period you paid for, and the Cancels badge shows the date. It does not touch your servers. Deleting an organisation is separate and cannot be undone. See Cancel a subscription, export your configuration and delete an organisation.

Can I run several organisations?

Yes. You can own one on Hobby, three on Pro and ten on Business, and you can belong to more as a member. Servers and sites belong to one organisation each, so switch with the picker at the top of the sidebar. See Create, rename and switch organizations.